Amantii Sierra Flame 38" TOSCANA 3-Sided Natural Gas Fireplace | TOSCANA-38-NG
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Description
The Amantii Sierra Flame 38” Toscana 3-Sided Natural Gas Fireplace is a stunning addition to any living space, combining modern design with advanced technology. With a panoramic three-sided view, it provides a breathtaking display of the flames, creating a warm and elegant atmosphere.
The Toscana’s innovative design eliminates gaps, louvers, heat dumps, and screens, giving it a clean, seamless look. Available in sizes 38", 48", and 58", this versatile fireplace supports both Natural Gas (NG) and Liquid Propane (LP) options, fitting various home setups.
Installation is simple and safe, as the fireplace can be integrated with wood and drywall finishes without needing special materials. The advanced RTC Technology improves heating efficiency, offering up to 42 heat settings to keep your home cozy and comfortable.
What is Included
- Advanced RTC Technology
- Decorative Media
- Electronic Ignition System
- Natural Gas Conversion Kit
-
Panoramic Glass Panels
Key Features
- 3-Sided Viewing Experience: Enjoy a stunning view of the flames from three angles
- Seamless Design: No gaps, louvers, heat dumps, or screens for a sleek, modern appearance
- Safe with Combustibles: Designed for installation with wood and drywall finishes without special materials
- Size Options: Available in 38”, 48”, and 58” sizes to suit various spaces
- Advanced RTC Technology: Combines radiant, thermal, and convection heating for optimal efficiency with 42 heating combinations
- Fuel Versatility: Compatible with both Natural Gas (NG) and Liquid Propane (LP)
Specification
| Model | Toscana 38" Natural Gas |
| SKU | TOSCANA-38-NG |
| Series | Toscana Series |
| Heat Output | High: 24,500 / Low: 15,000 |
| Fuel Type | Natural Gas (NG) |
| Vent Type | Top Vent 5" & 8" |
| Actual | 32.71″ H x 42.27″ W x 18.49″ D |
| Framing | 36.5″ H x 43.25″ W x 19.5″ D |
| Glass Viewing Area | 15.28” H x 41” W |
| Side Viewing Area | 15.28” H x 13.40” W |
| Ignition System | Electronic |
| Control Type | Remote Control (optional) |
| Optional Accessories |
Gen Term Kit (5" & 8" Venting)
TTRK 5&8 Duravent 5 PC Through Roof Kit TTRK 5&8-S Duravent 5 PC Through Roof Kit - Steep |
FAQs
1. What sizes are available for the Toscana 3-Sided Peninsula Gas Fireplace?
The Toscana is available in 38”, 48”, and 58” sizes
2. Can I install this fireplace with wood or drywall?
Yes, it can be safely installed with combustibles like wood and drywall without special materials
3. Does the Toscana have louvers or heat dumps?
No, it features a gap-free design with no louvers or heat dumps for a seamless look
4. What heating technology is used in the Toscana fireplace?
The Toscana uses RTC Technology, combining radiant, thermal, and convection heating with 42 heating combinations
5. Is a technician required for maintenance?
No, the design allows for easy cleaning and maintenance without needing a technician
6. What fuel options are available?
The Toscana fireplace is available for both Natural Gas (NG) and Liquid Propane (LP)
Documents & Files
Shipping & Returns
We strive to make the ordering process as straightforward as possible. For any questions regarding your order or an item, feel free to call us at 1-844-920-0855 or email us at support@usfireplacedepot.com during our regular business hours.
Order Confirmation:
Upon placing your order, you will receive a confirmation email. We will then verify that all items are in stock and ready for shipment. If your order can be delivered within the advertised time frame, it will be processed and sent to the warehouse for shipment. If the delivery time exceeds the advertised time frame, we will contact you via email and/or phone to confirm the order.
Order Processing:
Orders are processed usually within 24 to 48 business hours after your payment is verified and approved. Your items will be shipped as quickly as possible. Please note that shipping times indicate the time it takes for your package to arrive after it has been shipped, not from the date you place the order. Processing and shipping times exclude weekends and holidays.
If your order is urgent, we recommend contacting us to confirm product availability. In rare cases, if an item is unavailable or on backorder for an extended period, we will notify you promptly. Receiving an order confirmation does not guarantee acceptance of your order. US Fireplace Depot reserves the right to accept or decline any order for any reason and may require additional verification before processing.
Order Shipment:
You will receive an email with a tracking number within one business day after your item has been shipped. If you haven't received tracking information within 7-10 business days of placing your order, please reach out to our customer service team.
Estimated Time of Arrival: Our standard delivery time is 7-14 business days. For custom-made products, the delivery timeframe is typically 4-12 weeks. If the estimated delivery date for your order falls outside the expected 7-14 business day range, our customer service team will reach out to confirm whether it is acceptable.
Areas Covered & Shipping Costs:
All estimated delivery dates and shipping costs advertised on our website apply only to the contiguous United States (the Lower 48 states). We provide free shipping on orders over $300.00 in our online catalog with standard ground delivery to the contiguous United States (some exclusions may apply). Items marked as "Free Shipping" qualify for this offer, but expedited shipping is not available for free.
Orders below $299.99: $70.00 Flat shipping fee
Orders above $300.00: Free shipping
For shipping to Hawaii, Alaska, or U.S. territories, additional shipping charges will apply, even if the item is listed as "Free Shipping." After you place your order, we will contact you with the shipping costs and arrange payment for the extra charges. If you need shipping estimation, please contact our customer service team to discuss time and cost. We do not ship internationally, but we can deliver to a freight forwarder of your choice.
Damages: Please refer to the "damages section" on our shipping & returns policy full page.
Cancellation & Returns:
Order Cancellations: Orders canceled within 24 hours are free to cancel. So cancellations must be made promptly. Orders canceled after 24 hours will incur a 3% cancellation fee to cover credit card transaction fees. To officially cancel an order, you must receive confirmation via phone or email. If the order has shipped, the buyer is responsible for return freight costs (both directions) and a 25% restocking fee. The refund will be issued to the original credit card within 2 business days after the warehouse receives and inspects the returned item.
Return Eligibility: Items can be returned within 30 days of receiving the order for an exchange, credit, or refund. The product must be unused, in new condition, and in its original packaging with all materials (manuals, instructions, warranties, accessories etc.). If your order arrived damaged, please refer to the "Damages" section.
Non-Returnable Items: Customized, upgraded, or modified products. Products with opened packaging. Products eligible for parts under manufacturer warranty.
Return Process: Contact customer support at 1-844-920-0855 to request a Return Authorization Number (RA#). Returns without a Return Authorization Number will not be accepted. The customer is responsible for return shipping costs, including adequate packaging, insurance, and using a reliable carrier with tracking.
Refunds on returned items: Refunds will include the original purchase price minus shipping costs and a 25% restocking fee. Refunds are issued to the original payment method after the warehouse inspects and approves the return. Returns missing parts, packaging, or materials, or those not in resalable condition, will not qualify for a refund. If a credit card refund is not possible, we will issue a direct deposit.