Amantii Sierra Flame Palisade 36" See-Through Natural Gas Direct Vent Linear Gas Fireplace | PALISADE-36-NG
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Description
The Amantii Sierra Flame Palisade 36" See-Through Natural Gas Direct Vent Linear Fireplace (PALISADE-36-NG) is a stunning addition to any contemporary living space, offering a perfect blend of modern design and functional elegance. This fireplace features a unique see-through design that allows you to enjoy a captivating view of the flames from multiple rooms, enhancing the ambiance of your home. Its sophisticated curved front face maintains a compact profile of just 10 7/8 inches deep, making it an ideal choice for modern floor plans. With standard features such as black porcelain panels, black reflective glass, and a 3-piece rock set, the Palisade not only delivers style but also efficient heating. Designed to operate on natural gas, this fireplace is available in both Standard and Deluxe systems to meet your specific heating needs. The impressive glass viewing area measures 15” H x 32-1/2” W, ensuring both warmth and aesthetic appeal.
What is Included
- Palisade 36 Gas Fireplace Unit
- Black Glass Kit
- 3-Piece Rock Set
- User Manual (for installation and operation)
Key Features
- See-Through Design: Enjoy beautiful flames visible from multiple rooms, enhancing the overall ambiance of your space
- Compact Profile: With a depth of just 10 7/8 inches, this fireplace fits seamlessly into modern interiors without overwhelming the room
- High BTU Output: Provides efficient heating with a maximum output of 20,000 BTUs (low: 13,000 BTUs)
- Electronic Ignition: Reliable and easy startup, ensuring quick operation.
- Safety Features: Equipped with a 100% safety shutoff and two safety screens for peace of mind
- Remote Control Options: Comes with a basic remote for the Standard system and a deluxe digital remote for the Deluxe system for added convenience
- Versatile Fuel Type: Designed to run on natural gas, offering flexibility for various heating needs
- Stylish Media Options: Includes black reflective fire glass and a 3-piece rock set, with optional design media kits available for customization
Specifications
| Specification | Details |
| Model | Palisade 36" Natural Gas |
| SKU | PALISADE-36-NG |
| Series | Palisade Series |
| Heat Output | High: 20,000 / Low: 13,000 |
| Fuel Type | Natural Gas (NG) |
| Vent Type | Top Vent 4" & 7" |
| Actual | 27.38" H x 35.3" W x 11.88” D |
| Framing | 32" H x 39 1/2" W x 10 7/8" D |
| Glass Viewing Area (H x W) | 15" x 32 1/2" |
| Ignition System | Electronic |
| Control Type | Deluxe digital remote control |
FAQs
-
What fuel options are available for the Palisade fireplace?
The Palisade can run on natural gas, providing a reliable and efficient heating option. -
What is the size of the glass viewing area?
The fireplace features a spacious viewing area measuring 15” H x 32-1/2” W, offering an unobstructed view of the flames. -
What are the key safety features?
The Palisade includes a 100% safety shutoff mechanism and two safety screens to ensure safe operation. -
How does the Deluxe system differ from the Standard system?
The Deluxe system features a modulating valve, deluxe digital remote control, and a fan kit, enhancing functionality and user experience. -
Is installation easy?
The Palisade is designed for straightforward installation, but it is recommended to have a professional handle the setup for safety and compliance. -
Can I customize the appearance of the fireplace?
Yes, there are various surround options available, including finishes in stainless steel and black, allowing for a personalized touch to match your decor.
Documents & Files
Shipping & Returns
We strive to make the ordering process as straightforward as possible. For any questions regarding your order or an item, feel free to call us at 1-844-920-0855 or email us at support@usfireplacedepot.com during our regular business hours.
Order Confirmation:
Upon placing your order, you will receive a confirmation email. We will then verify that all items are in stock and ready for shipment. If your order can be delivered within the advertised time frame, it will be processed and sent to the warehouse for shipment. If the delivery time exceeds the advertised time frame, we will contact you via email and/or phone to confirm the order.
Order Processing:
Orders are processed usually within 24 to 48 business hours after your payment is verified and approved. Your items will be shipped as quickly as possible. Please note that shipping times indicate the time it takes for your package to arrive after it has been shipped, not from the date you place the order. Processing and shipping times exclude weekends and holidays.
If your order is urgent, we recommend contacting us to confirm product availability. In rare cases, if an item is unavailable or on backorder for an extended period, we will notify you promptly. Receiving an order confirmation does not guarantee acceptance of your order. US Fireplace Depot reserves the right to accept or decline any order for any reason and may require additional verification before processing.
Order Shipment:
You will receive an email with a tracking number within one business day after your item has been shipped. If you haven't received tracking information within 7-10 business days of placing your order, please reach out to our customer service team.
Estimated Time of Arrival: Our standard delivery time is 7-14 business days. For custom-made products, the delivery timeframe is typically 4-12 weeks. If the estimated delivery date for your order falls outside the expected 7-14 business day range, our customer service team will reach out to confirm whether it is acceptable.
Areas Covered & Shipping Costs:
All estimated delivery dates and shipping costs advertised on our website apply only to the contiguous United States (the Lower 48 states). We provide free shipping on orders over $300.00 in our online catalog with standard ground delivery to the contiguous United States (some exclusions may apply). Items marked as "Free Shipping" qualify for this offer, but expedited shipping is not available for free.
Orders below $299.99: $70.00 Flat shipping fee
Orders above $300.00: Free shipping
For shipping to Hawaii, Alaska, or U.S. territories, additional shipping charges will apply, even if the item is listed as "Free Shipping." After you place your order, we will contact you with the shipping costs and arrange payment for the extra charges. If you need shipping estimation, please contact our customer service team to discuss time and cost. We do not ship internationally, but we can deliver to a freight forwarder of your choice.
Damages: Please refer to the "damages section" on our shipping & returns policy full page.
Cancellation & Returns:
Order Cancellations: Orders canceled within 24 hours are free to cancel. So cancellations must be made promptly. Orders canceled after 24 hours will incur a 3% cancellation fee to cover credit card transaction fees. To officially cancel an order, you must receive confirmation via phone or email. If the order has shipped, the buyer is responsible for return freight costs (both directions) and a 25% restocking fee. The refund will be issued to the original credit card within 2 business days after the warehouse receives and inspects the returned item.
Return Eligibility: Items can be returned within 30 days of receiving the order for an exchange, credit, or refund. The product must be unused, in new condition, and in its original packaging with all materials (manuals, instructions, warranties, accessories etc.). If your order arrived damaged, please refer to the "Damages" section.
Non-Returnable Items: Customized, upgraded, or modified products. Products with opened packaging. Products eligible for parts under manufacturer warranty.
Return Process: Contact customer support at 1-844-920-0855 to request a Return Authorization Number (RA#). Returns without a Return Authorization Number will not be accepted. The customer is responsible for return shipping costs, including adequate packaging, insurance, and using a reliable carrier with tracking.
Refunds on returned items: Refunds will include the original purchase price minus shipping costs and a 25% restocking fee. Refunds are issued to the original payment method after the warehouse inspects and approves the return. Returns missing parts, packaging, or materials, or those not in resalable condition, will not qualify for a refund. If a credit card refund is not possible, we will issue a direct deposit.