Amantii Sierra Flame Thompson 36" Natural Gas Direct Vent Linear Gas Fireplace | THOMPSON-36-DELUXE-NG
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Description
The Amantii Sierra Flame Thompson 36" Natural Gas Direct Vent Linear Fireplace (THOMPSON-36-DELUXE-NG) is a modern and efficient heating solution designed to fit seamlessly into contemporary living spaces. This fireplace combines elegant design with impressive performance, featuring a heat output of 26,000 BTUs to provide warmth and ambiance. The Thompson 36’s sleek design, with a black trim and safety barrier, complements any room while offering peace of mind with its built-in safety features. The borosilicate glass front ensures a clear, unobstructed view of the flames, making it a captivating centerpiece for any home. Equipped with a modulating valve, electronic ignition, and a deluxe digital remote control, the Thompson 36 provides precise control over heat output and flame intensity, enhancing both comfort and convenience.
What is Included
- Thompson 36 Gas Fireplace Unit
- Black Trim & Safety Barrier
- 4-Piece Log Set
- User Manual (for installation and operation)
- Necessary Installation Hardware
Key Features
- High Heat Output: Provides up to 26,000 BTUs of warmth, ensuring efficient heating for your living space.
- Borosilicate Glass: Clear, durable glass that offers an excellent view of the flames while maintaining safety.
- Compact Design: Measures 36″ x 15″, making it ideal for smaller spaces without compromising on performance.
- Fuel Flexibility: Supports both natural gas and liquid propane, allowing for versatile installation options.
- Electronic Ignition: Ensures reliable and effortless ignition for convenient operation.
- Deluxe Digital Remote Control: Provides complete control over flame intensity and temperature, allowing for easy adjustments from anywhere in the room.
- Black Trim & Safety Barrier: Enhances the fireplace’s sleek appearance while ensuring safe operation.
- Top Venting: Simplifies the installation process and optimizes the fireplace’s performance by improving airflow.
- Fan Kit: Distributes heat evenly throughout the room for maximum comfort.
Specifications
| Specification | Details |
| Model |
Thompson 36" Natural Gas
|
| SKU |
THOMPSON-36-DELUXE-NG
|
| Series |
Thompson Series
|
| Heat Output |
High: 26,000 / Low: 18,000
|
| Fuel Type |
Natural Gas (NG)
|
| Vent Type |
Top Vent 4" & 7"
|
| Actual |
28 1/2" H x 39 1/2" W x 13" D
|
| Framing |
37" H x 38" W x 15" D
|
| Glass Viewing Area |
16 1/2" x 29"
|
| Ignition System |
Electronic
|
| Control Type |
Deluxe digital remote control
|
FAQs
1. What fuel options are available for the Thompson 36 fireplace?
The fireplace can be fueled by either natural gas or liquid propane, offering flexibility for your home setup.
2. What is the heat output of the Thompson 36?
The fireplace delivers a maximum heat output of 26,000 BTUs and a low setting of 18,000 BTUs.
3. Does the Thompson 36 come with a remote control?
Yes, the Thompson 36 includes a deluxe digital remote control for easy, convenient operation.
4. What is the size of the glass viewing area?
The viewing area of the glass measures 16-1/2” H x 29” W, offering a wide and clear view of the flames.
5. Are there optional accessories available for the Thompson 36?
Yes, optional accessories include a termination kit, liquid propane conversion kit, and natural gas conversion kit.
6. Is the Thompson 36 fireplace easy to install?
Yes, the top venting design makes installation straightforward, and it optimizes performance for efficient heating.
Documents & Files
Shipping & Returns
We strive to make the ordering process as straightforward as possible. For any questions regarding your order or an item, feel free to call us at 1-844-920-0855 or email us at support@usfireplacedepot.com during our regular business hours.
Order Confirmation:
Upon placing your order, you will receive a confirmation email. We will then verify that all items are in stock and ready for shipment. If your order can be delivered within the advertised time frame, it will be processed and sent to the warehouse for shipment. If the delivery time exceeds the advertised time frame, we will contact you via email and/or phone to confirm the order.
Order Processing:
Orders are processed usually within 24 to 48 business hours after your payment is verified and approved. Your items will be shipped as quickly as possible. Please note that shipping times indicate the time it takes for your package to arrive after it has been shipped, not from the date you place the order. Processing and shipping times exclude weekends and holidays.
If your order is urgent, we recommend contacting us to confirm product availability. In rare cases, if an item is unavailable or on backorder for an extended period, we will notify you promptly. Receiving an order confirmation does not guarantee acceptance of your order. US Fireplace Depot reserves the right to accept or decline any order for any reason and may require additional verification before processing.
Order Shipment:
You will receive an email with a tracking number within one business day after your item has been shipped. If you haven't received tracking information within 7-10 business days of placing your order, please reach out to our customer service team.
Estimated Time of Arrival: Our standard delivery time is 7-14 business days. For custom-made products, the delivery timeframe is typically 4-12 weeks. If the estimated delivery date for your order falls outside the expected 7-14 business day range, our customer service team will reach out to confirm whether it is acceptable.
Areas Covered & Shipping Costs:
All estimated delivery dates and shipping costs advertised on our website apply only to the contiguous United States (the Lower 48 states). We provide free shipping on orders over $300.00 in our online catalog with standard ground delivery to the contiguous United States (some exclusions may apply). Items marked as "Free Shipping" qualify for this offer, but expedited shipping is not available for free.
Orders below $299.99: $70.00 Flat shipping fee
Orders above $300.00: Free shipping
For shipping to Hawaii, Alaska, or U.S. territories, additional shipping charges will apply, even if the item is listed as "Free Shipping." After you place your order, we will contact you with the shipping costs and arrange payment for the extra charges. If you need shipping estimation, please contact our customer service team to discuss time and cost. We do not ship internationally, but we can deliver to a freight forwarder of your choice.
Damages: Please refer to the "damages section" on our shipping & returns policy full page.
Cancellation & Returns:
Order Cancellations: Orders canceled within 24 hours are free to cancel. So cancellations must be made promptly. Orders canceled after 24 hours will incur a 3% cancellation fee to cover credit card transaction fees. To officially cancel an order, you must receive confirmation via phone or email. If the order has shipped, the buyer is responsible for return freight costs (both directions) and a 25% restocking fee. The refund will be issued to the original credit card within 2 business days after the warehouse receives and inspects the returned item.
Return Eligibility: Items can be returned within 30 days of receiving the order for an exchange, credit, or refund. The product must be unused, in new condition, and in its original packaging with all materials (manuals, instructions, warranties, accessories etc.). If your order arrived damaged, please refer to the "Damages" section.
Non-Returnable Items: Customized, upgraded, or modified products. Products with opened packaging. Products eligible for parts under manufacturer warranty.
Return Process: Contact customer support at 1-844-920-0855 to request a Return Authorization Number (RA#). Returns without a Return Authorization Number will not be accepted. The customer is responsible for return shipping costs, including adequate packaging, insurance, and using a reliable carrier with tracking.
Refunds on returned items: Refunds will include the original purchase price minus shipping costs and a 25% restocking fee. Refunds are issued to the original payment method after the warehouse inspects and approves the return. Returns missing parts, packaging, or materials, or those not in resalable condition, will not qualify for a refund. If a credit card refund is not possible, we will issue a direct deposit.