Amantii Symmetry Bespoke 34" Indoor Outdoor Built-In Smart Electric Fireplace | SYM-34-BESPOKE
Free Shipping On Orders Above $300
No Sales Tax
Exceptional Customer Service
Call (844) 920-0855 or Start a Live Chat
Enjoy an additional 5% savings when you choose to pay via wire transfer
Description
The Symmetry Bespoke 34" Smart Electric Fireplace (SYM-34-BESPOKE) combines classic design with modern technology to create an unparalleled experience in your home or business. With smart features that allow for complete customization, this fireplace brings luxury, comfort, and convenience into one sleek design. Whether it's choosing your flame speed, color, or brightness, or setting your desired room temperature, the Symmetry Bespoke allows you to transform any space with just a few taps on your smartphone or the included remote.
The fireplace features built-in high-quality Bluetooth speakers for an immersive experience, letting you pair your phone and play your favorite tunes while enjoying the warmth of the fire. Additionally, two audio speakers simulate a realistic fire crackling sound to enhance the ambiance.
Perfect for both indoor and outdoor installations, this fireplace is ideal for residential and commercial spaces alike. It’s approved for outdoor use (as per installation guidelines) and can be recessed or semi-flush mounted for a seamless look. With a programmable timer and thermostat, you can pre-set the fireplace to turn on before you arrive home, or let it automatically adjust to your preferred temperature.
With a 5-year warranty and a 50,000-hour LED light lifespan, the Symmetry Bespoke is built for both longevity and performance, making it the perfect investment for any modern space.
What's Included
- Symmetry Bespoke 34" Electric Fireplace
- Remote Control
- Black Steel Surround
- Choice of Media
Key Features
- 5-Year Warranty: Peace of mind with a long-lasting warranty.
- Fire & Sound: Built-in audio speakers simulate the sound of a crackling fire, adding a layer of realism. This feature can be toggled on or off through the WiFi app.
- WiFi-Compatible: Control your fireplace through the Symmetry app on your smartphone, available on the Google Play Store and Apple App Store.
- Bluetooth Connectivity: Pair your smartphone with the fireplace and enjoy high-quality sound directly from the Bluetooth speakers.
- Smart Room Temperature Control: Adjustable from 59°F to 82°F (15°C - 28°C) with a built-in programmable timer and thermostat to automate room temperature control.
- 1465W Heating Power: Provides up to 5000 BTUs, effectively heating spaces up to 500 square feet.
- 50,000-Hour LED Lifespan: Long-lasting LED technology ensures your fireplace will remain vivid for years to come.
- Outdoor Approved: Can be installed outdoors with proper guidelines (refer to the installation manual).
- Front Flow Heating & Hidden Venting: Allows for recessed or semi-flush mount installations for a clean, seamless look.
- Customizable Flames: Adjust flame speed, brightness, and color, with a variety of flame and ember bed color combinations that can be auto-mixed for a truly personalized experience.
- Patented Thermostatic Remote: Includes a remote with advanced controls for convenience.
- Quiet Operation: Designed with some of the quietest components in the industry.
- Ideal Applications:
Residential Spaces: Enhance your living room, bedroom, or dining area with a stunning focal point.
Commercial Spaces: Add a touch of luxury to offices, lobbies, or conference rooms.
Restaurants and Cafés: Create a warm and inviting ambiance for your customers.
New Construction or Renovations: Perfect for any modern build or remodel.
Outdoor Installations: Ideal for patios or covered outdoor areas, following installation guidelines.
Available for models
| Model | Pedestal Display |
| SYM-34-BESPOKE | SYM-34-BESPOKE |
| SYM-42-BESPOKE | SYM-42-BESPOKE |
| SYM-50-BESPOKE | SYM-50-BESPOKE |
| SYM-60-BESPOKE | SYM-60-BESPOKE |
| SYM-74-BESPOKE | SYM-74-BESPOKE |
| SYM-88-BESPOKE | SYM-88-BESPOKE |
| SYM-100-BESPOKE | SYM-100-BESPOKE |
Specifications
| Model | SYM-34-BESPOKE |
| Dimensions (H x W x D) | 15 5/8” H x 32 3/8” W x 6 1/8” D |
| Glass Viewing Opening | 13 1/8” H x 30 5/8” W |
| Volts | 120 Volts |
| Amps | 12.5 Amps |
| Watts | 1465 Watts max |
| BTU | 5000 Max |
| Heater On: High | High: 1465 watts, Low: 732 Watts |
| No Heater | Heater Off |
| Rotor Motor | 1 at 2.9 Watts |
| Cord Length | 70.9” or 180 cm |
| Warranty | 5 Years |
Documents & Files
- Symmetry Bespoke Manual
- Symmetry Bespoke Brochure
- Wifi Instructions
- Technical Specifications Drawing
- Repair Guide
FAQ's
1. Can the Symmetry Bespoke 34" be installed outdoors?
Yes, the Symmetry Bespoke 34" is approved for outdoor installations. Make sure to follow the guidelines in the installation manual for proper setup in outdoor environments.
2. How do I control the flame speed and colors?
You can control the flame speed, brightness, and color via the WiFi-compatible app on your smartphone or the included remote control. The app is available for download on both Google Play and Apple App Store.
3. Does the fireplace make a realistic fire crackling sound?
Yes, the Symmetry Bespoke 34" comes with two built-in audio speakers that simulate a realistic fire crackling sound. This feature can be turned on or off depending on your preference.
4. How much space does the Symmetry Bespoke 34" heat?
This fireplace provides up to 5000 BTUs of heat, effectively warming areas of up to 500 square feet, making it ideal for living rooms, bedrooms, or even smaller commercial spaces.
Shipping & Returns
We strive to make the ordering process as straightforward as possible. For any questions regarding your order or an item, feel free to call us at 1-844-920-0855 or email us at support@usfireplacedepot.com during our regular business hours.
Order Confirmation:
Upon placing your order, you will receive a confirmation email. We will then verify that all items are in stock and ready for shipment. If your order can be delivered within the advertised time frame, it will be processed and sent to the warehouse for shipment. If the delivery time exceeds the advertised time frame, we will contact you via email and/or phone to confirm the order.
Order Processing:
Orders are processed usually within 24 to 48 business hours after your payment is verified and approved. Your items will be shipped as quickly as possible. Please note that shipping times indicate the time it takes for your package to arrive after it has been shipped, not from the date you place the order. Processing and shipping times exclude weekends and holidays.
If your order is urgent, we recommend contacting us to confirm product availability. In rare cases, if an item is unavailable or on backorder for an extended period, we will notify you promptly. Receiving an order confirmation does not guarantee acceptance of your order. US Fireplace Depot reserves the right to accept or decline any order for any reason and may require additional verification before processing.
Order Shipment:
You will receive an email with a tracking number within one business day after your item has been shipped. If you haven't received tracking information within 7-10 business days of placing your order, please reach out to our customer service team.
Estimated Time of Arrival: Our standard delivery time is 7-14 business days. For custom-made products, the delivery timeframe is typically 4-12 weeks. If the estimated delivery date for your order falls outside the expected 7-14 business day range, our customer service team will reach out to confirm whether it is acceptable.
Areas Covered & Shipping Costs:
All estimated delivery dates and shipping costs advertised on our website apply only to the contiguous United States (the Lower 48 states). We provide free shipping on orders over $300.00 in our online catalog with standard ground delivery to the contiguous United States (some exclusions may apply). Items marked as "Free Shipping" qualify for this offer, but expedited shipping is not available for free.
Orders below $299.99: $70.00 Flat shipping fee
Orders above $300.00: Free shipping
For shipping to Hawaii, Alaska, or U.S. territories, additional shipping charges will apply, even if the item is listed as "Free Shipping." After you place your order, we will contact you with the shipping costs and arrange payment for the extra charges. If you need shipping estimation, please contact our customer service team to discuss time and cost. We do not ship internationally, but we can deliver to a freight forwarder of your choice.
Damages: Please refer to the "damages section" on our shipping & returns policy full page.
Cancellation & Returns:
Order Cancellations: Orders canceled within 24 hours are free to cancel. So cancellations must be made promptly. Orders canceled after 24 hours will incur a 3% cancellation fee to cover credit card transaction fees. To officially cancel an order, you must receive confirmation via phone or email. If the order has shipped, the buyer is responsible for return freight costs (both directions) and a 25% restocking fee. The refund will be issued to the original credit card within 2 business days after the warehouse receives and inspects the returned item.
Return Eligibility: Items can be returned within 30 days of receiving the order for an exchange, credit, or refund. The product must be unused, in new condition, and in its original packaging with all materials (manuals, instructions, warranties, accessories etc.). If your order arrived damaged, please refer to the "Damages" section.
Non-Returnable Items: Customized, upgraded, or modified products. Products with opened packaging. Products eligible for parts under manufacturer warranty.
Return Process: Contact customer support at 1-844-920-0855 to request a Return Authorization Number (RA#). Returns without a Return Authorization Number will not be accepted. The customer is responsible for return shipping costs, including adequate packaging, insurance, and using a reliable carrier with tracking.
Refunds on returned items: Refunds will include the original purchase price minus shipping costs and a 25% restocking fee. Refunds are issued to the original payment method after the warehouse inspects and approves the return. Returns missing parts, packaging, or materials, or those not in resalable condition, will not qualify for a refund. If a credit card refund is not possible, we will issue a direct deposit.